Yamm · 2025 Benchmark Report
Yamm Returns Benchmark Report 2025
Saudi Ecommerce Returns Insights
- Return rates across key categories
- Top return reasons and peak periods
- Impact of instant refunds and exchanges
- Repurchase behavior insights
- Practical recommendations for merchants
Repurchase
+40%
repurchase rate after instant refunds
Fashion
28%
average return rate in fashion & apparel
Top reason
"Wrong size"
#1 return reason across all categories
Data
500+
ecommerce merchants surveyed
Turn refunds into a growth engine.
Yamm helps leading merchants in Saudi Arabia automate returns, retain revenue through seamless exchanges, and build lasting customer loyalty at scale.